Vacinação infantil e autismo. Existe alguma relação?

Você provavelmente viu alguma notícia ou ouviu alguém comentando que vacinas infantis causam autismo. Esse mito surgiu há mais de 20 anos, e ainda hoje circula nas redes sociais e cria uma desconfiança em pais e responsáveis sobre a aplicação das vacinas. Nesse vídeo vamos entender como começou essa história e se tem alguma fundamentação científica.

Produzido por: CCATES / UFMG

Fontes:

Sabra, Aderbal, Joseph A. Bellanti, and Angel R. Colón. “Ileal-lymphoid-nodular hyperplasia, non-specific colitis, and pervasive developmental disorder in children.” The Lancet 352.9123 (1998): 234-235.

Farrington CP, Miller E, Taylor B. MMR and autism: further evidence against a causal association. Vaccine. 2001;19(27):3632-5.

Miller ER, Moro PL, Cano M, Shimabukuro TT. Deaths following vaccination. What does the evidence show? Vaccine. 2015;33(29):3288-92.

SPENCER, Jeanne P.; TRONDSEN PAWLOWSKI, RUTH H.; THOMAS, Stephanie. Vaccine Adverse Events: Separating Myth from Reality. American family physician, v. 95, n. 12, 2017.

AI-Powered Chatbot Streamlines Customer Service

In today’s fast-paced digital environment, customers expect immediate responses and seamless support across platforms. Traditional customer service teams often struggle to meet these demands efficiently—especially outside business hours. That’s where AI-powered chatbots come in. These intelligent systems have transformed the way businesses interact with customers by offering round-the-clock service, instant replies, and personalized assistance. Here are five key benefits of using an AI chatbot to enhance your customer service operations.

24/7 Availability
Unlike human agents, AI chatbots operate non-stop. This ensures customers can receive help anytime—whether it’s late at night, on weekends, or during holidays. By being available around the clock, businesses can increase customer satisfaction and reduce response time dramatically.

Instant Responses and Efficient Routing
AI chatbots can instantly address frequently asked questions and guide users to relevant information or support channels. When a human agent is needed, the chatbot can efficiently collect initial details and route the issue to the right department, streamlining the workflow and saving valuable time.

Scalable Customer Support
As customer inquiries grow, businesses can struggle to scale support without significantly increasing staffing costs. Chatbots allow companies to handle multiple conversations simultaneously without compromising quality—providing a scalable, cost-effective solution to growing customer demands.

Personalized User Experience
Modern AI chatbots leverage customer data and behavior to deliver more relevant, personalized interactions. From greeting users by name to remembering past inquiries, these bots help build stronger relationships and improve the overall customer journey.

Data Collection and Insights
Every chatbot interaction is a valuable source of data. Businesses can analyze these conversations to understand common issues, customer preferences, and trends—helping them make data-driven decisions to improve products, services, and overall customer satisfaction.

Conclusion
AI-powered chatbots are more than just a trend—they’re a strategic tool that empowers businesses to deliver faster, smarter, and more consistent customer support. By integrating chatbot technology into your service model, you can reduce costs, boost efficiency, and enhance customer experiences in ways that were once unimaginable.